Payment Policy

Last updated: August 14, 2025

Accepted Payment Methods

Elle Voix currently accepts PayPal as the primary method of payment at checkout. Customers may complete their purchases using any PayPal-linked payment sources, including debit or credit cards associated with their PayPal account. We strive to offer a smooth and secure payment experience with trusted financial partners.

Currency for Transactions

All transactions on our website are processed in Malaysian Ringgit (MYR). The final amount charged at checkout will reflect prices in MYR. If you are paying from outside Malaysia, your financial institution or payment provider may apply exchange rates or additional fees, which are beyond our control.

Secure Payment

To ensure your safety and privacy, all payments made through our platform are protected by SSL (Secure Socket Layer) encryption technology. This encryption safeguards your payment data from unauthorized access during transmission, providing you with a secure and trustworthy checkout experience.

Shipping Policy Overview

We offer free shipping for all orders within Malaysia. Orders are processed within 1 to 3 business days and typically delivered in 3 to 5 business days, excluding weekends and public holidays. For more detailed information, please refer to our full Shipping Policy.

Return & Refund Policy Overview

Customers may return eligible items within 30 days of receipt, provided the products are in new, unused condition. We offer free return shipping, and all refunds are processed to the original payment method within 10 business days after the return is approved. Please visit our Return & Refund Policy for the full details.

Privacy Policy Overview

At Elle Voix, we respect your privacy and take data protection seriously. All personal and payment information provided at checkout is securely stored and handled in compliance with applicable privacy regulations. We never sell or share your data without your consent. To learn more, you can review our complete Privacy Policy.

Google Merchant Center Compliance

Elle Voix adheres strictly to all Google Merchant Center policies. Our billing, shipping, and return processes are fully transparent and designed to ensure a trustworthy shopping experience. All information presented at checkout is accurate, clear, and compliant with the latest policy standards to protect our customers and maintain platform integrity.

Need Help?

If you have any questions or need additional clarification about billing, payment options, or related policies, our customer support team is here to help.

Store Name: Elle Voix

Email: info@ellevoix.com

Address: 62, Jalan Ks 2, Kampung Perenggan, 09000 Kulim, Kedah, Malaysia

Operating Hours: Monday to Friday, 09:00AM to 18:00PM (GMT+8)

Contact Form: Contact Page

Response Hours: We strive to respond within 48 Business Hours